September 19, 2003
Odd Call From Apple

Someone from Apple just called me to ask me if I am satisfied with my PowerBook. Then they proceeded to let me know that my 90 days of phone support have expired and that I might want to consider purchasing AppleCare.

Well, duh! I am the freaking Campus Rep at Northern Kentucky University! It isn't like I am not intimately familiar with it. The guy on the phone didn't seem to happy to hear this. The fact that I am waiting until my year of hardware support is up to buy AppleCare didn't make his day.

Posted by shawn at September 19, 2003 05:33 PM
Comments

Shawn, Shawn, Shawn, be nice. These people are trying to make a living (even though the system of contacting people that they uses sucks - that's a prob for the administration of Apple).

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